Cancellation Policy
Tentopia is a small nature stay with limited accommodation. To ensure fairness for both guests and hosts, we follow a simple cancellation policy.
Booking Confirmation
Bookings are confirmed only after personal confirmation on WhatsApp. An advance payment may be requested to block your dates.
Cancellations
- Cancellations made more than 7 days before check-in may be adjusted for a future stay, subject to availability.
- Cancellations within 2 days of check-in are non-refundable.
- No-shows or last-minute cancellations are not eligible for refunds.
Weather & Unforeseen Situations
In case of extreme weather or unavoidable situations, we’ll try our best to accommodate date changes depending on availability.
As Tentopia hosts only a few guests at a time, late cancellations directly affect us. We appreciate your understanding.